Secure Payment (TPPay)

  • TelePecas guarantees delivery of parts within 4 business days after the date of shipment in sales between customers from Portugal and customers from Spain.

    TelePeças guarantees delivery of parts within 7-10 business days after the date of dispatch on sales between customers from Portugal and Madeira and Azores.

    TelePecas guarantees delivery of parts within 15 days after the date of dispatch in sales between customers of the European Economic Area or United Kingdom.

    TelePecas guarantees delivery of parts within 30 days after the date of dispatch in sales between customers located on different continents.

    The buyer may claim up to 2 hours from receipt of the part if the part is not ordered or visually damaged and has not been agreed upon in the negotiation.

    Final Solution:

    Agree with the seller another delivery period.

    Return of money by TelePecas.

    (*) (We do not mediate conflicts whose negotiations are outside the TelePecas Secure Payment System)


    We guarantee compliance with the legislation in force (Decree Law No. 24/2014 of 14 February, applicable part) in your purchases. Information according to the terms and conditions of the platform. Click here to read the platform terms and conditions.

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